Privacy Policy

1. Introduction

Khrueua (“we”, “us”, “our”) is a family legal services practice located at 305 Phra Ram 9 Road, Huai Khwang, Bangkok 10310, Thailand. We take the privacy of those who engage with us seriously, and this policy explains clearly what personal information we collect, how we use it, and how we protect it.

This policy applies to information collected through our website at https://khrueua.cyou, as well as information provided directly in the course of a client engagement. If you have questions, contact us at [email protected].

2. Information We Collect

We may collect the following types of personal data:

• Full name and contact details (email address, telephone number)
• Business address or residential address where relevant to a matter
• Information you provide in a message or enquiry form
• Information shared during a consultation or in the course of representation
• Technical data such as browser type and IP address (via cookies, where consented)

We collect information through our contact form, direct email or telephone, and in person during meetings. The legal bases for processing include your consent, our legitimate interest in responding to your enquiry, and in some cases our obligations as your legal representative under Thai law.

3. How We Use Your Information

Personal data collected is used for the following purposes:

• Responding to your enquiry and providing legal advice or services
• Managing our client relationship and maintaining file records
• Communicating with you about your matter
• Meeting our professional and regulatory obligations
• Improving our website and service where analytics data is used

We do not use personal data for unsolicited marketing purposes. If you have consented to receive updates, you may withdraw that consent at any time.

4. Data Sharing

We do not sell or transfer personal data to third parties for their own purposes. Data may be shared in the following limited circumstances:

• With courts, tribunals, or other bodies where required by the nature of a legal matter and with your knowledge
• With service providers who assist us in operating our website or practice management systems, under data processing agreements
• Where required by law or a regulatory authority in Thailand

5. Data Retention

Personal data is retained for as long as is necessary for the purpose for which it was collected, and in line with Thai legal requirements for legal practices. Client matter files are typically retained for a minimum of seven years following the conclusion of a matter. Website enquiry data is held for up to 12 months. You may request deletion of your data where no overriding legal obligation prevents this.

6. Data Security

We maintain appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, or loss. These include secure file storage, access controls, and the use of encrypted communications where possible. In the event of a data breach affecting your personal information, we will notify you without undue delay where we are required to do so.

7. Cookies

Our website uses cookies to support basic functionality and, where you consent, to understand how the site is used. You may manage cookie preferences through our Cookie Policy page or by adjusting your browser settings. For full details, please see our Cookie Policy.

8. Your Rights

Under Thai law and applicable data protection principles, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request erasure of your data, subject to legal obligations
• Object to processing based on legitimate interest
• Withdraw consent to processing at any time
• Lodge a complaint with a relevant supervisory authority in Thailand

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable period and without charge in standard cases.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies separately.

10. Children

Our website and services are intended for persons aged 18 and over. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website or services after a change has been published constitutes acceptance of the revised policy.